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CNN 360 Anderson Cooper - Auto Insurance Part 1 Posted by: claimsreporter
Video duration: 432 seconds Anderson Cooper story about questionable auto insurance practices. Related: 360, allstate, anderson, auto, car, claims, cnn, cooper, farm, insurance, state |
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CNN 360 Anderson Cooper - Auto Insurance Part 2 Posted by: claimsreporter
Video duration: 444 seconds Anderson Cooper story about questionable auto insurance practices. Related: 360, allstate, anderson, auto, car, claims, cnn, cooper, farm, insurance, state |
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The Safeco Paintjob Part 1 Posted by: claimsreporter
Video duration: 139 seconds After getting in a wreck, they take their car to one of Safeco's preferred body shops. Six months later, the paint on their bumper begins to peel. Related: accident, adjuster, auto, body, claims, job, paint, repair, safeco, shop |
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American Family Marathon Part 1 Posted by: claimsreporter
Video duration: 177 seconds American Family persuades claimant to not use the shop of his choice, steering him into cheap shop that has him sign away his rights to factory parts. Shop performs a repair that it so shoddy, it causes a second accident. Related: accident, adjuster, american, auto, family, insurance |
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American Family Marathon Part 2 Posted by: claimsreporter
Video duration: 207 seconds American Family body shop fails to repair frame and axle on truck, causing a second accident. Adjuster persuades claimant to use another American Family bodyshop for second accident that also screws up the repair. Related: accident, adjuster, american, auto, family, insurance |
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The Safeco Total Posted by: claimsreporter
Video duration: 155 seconds Joe takes his vehicle to a Safeco preferred body shop. A bad repair is done, never fixed, and eventually his truck is totaled out. Related: accident, adjuster, auto, body, car, claims, insurance, job, preferred, repair, safeco, shop, toyota |
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Nationwide Part 1: Adjustors Don't Show Posted by: claimsreporter
Video duration: 173 seconds No shows by the adjustor and a lack of follow up appears to be standard business practice by this insurance company. Related: accident, adjuster, auto, body, car, claims, drp, insurance, job, nationwide, preferred, repair, shop |
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Jeff Vs. Safeco Part 1 Posted by: claimsreporter
Video duration: 144 seconds A Safeco customer runs into Jeff's truck causing thousands of dollars in damage. Safeco tells Jeff that if he doesn't use their captive body shop he'll have to go through his own insurance company. That's against the law. Related: auto, claim, insurance, repair, safeco, truck |
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USAA Delays Part 1: Used Parts Posted by: claimsreporter
Video duration: 137 seconds After getting in an accident, a couple is sent to a preferred body shop by USAA. Related: accident, adjuster, auto, body, car, claims, drp, insurance, job, preferred, repair, shop, usaa |
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Jeff Vs. Safeco Part 2 Posted by: claimsreporter
Video duration: 151 seconds Two weeks after the accident and eight phone calls later, Safeco's adjustor shows up to look at Jeff's truck. Related: auto, claim, insurance, repair, safeco, truck |
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Nationwide Not On Your Side Part 1 Posted by: claimsreporter
Video duration: 70 seconds After many years as a nationwide client, this customer finds out that he is on his own when he has an accident and needs his insurance companies help. Related: accident, adjuster, auto, body, car, claims, drp, insurance, job, nationwide, preferred, repair, shop |
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The Safeco Runaround Part 1: Rental Car Games Posted by: claimsreporter
Video duration: 149 seconds Safeco trys to get customer to pull car out of shop they selected. Sets up second rental. Related: accident, adjuster, auto, body, car, claims, drp, insurance, job, preferred, rental, repair, safeco, shop |
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David's Story Part 1 Posted by: claimsreporter
Video duration: 106 seconds David tangles with Safeco Insurance on how best to repair his 1997 Jeep Wrangler. Related: accident, adjuster, auto, body, claims, jeep, repair, safeco, shop, wrangler |
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Nationwide Not on Your Side Part 2 Posted by: claimsreporter
Video duration: 103 seconds With his first claim in over 20+ years as a Nationwide customer he is called a liar and has to fight with an engineering firm to get his claim covered. Related: accident, adjuster, auto, body, car, claims, drp, insurance, job, nationwide, preferred, repair, shop |
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Nationwide Not on Your Side Part 3 Posted by: claimsreporter
Video duration: 125 seconds After weeks of waiting for a claims adjustor to look at his truck, the customer is forced to wait over 4 hours at the shop while the adjustor looks at someone else's vehicle. Related: accident, adjuster, auto, body, car, claims, drp, insurance, job, nationwide, preferred, repair, shop |













